Liquor Store Design – Executive Office And Logistics Support Areas for High-end Hotels

The support space of hotel logistics is related to the efficiency of hotel operation, management, and dispatch

In a hotel, support for hotel logistics does not mean support for hotel guest services (not support for guest function space), but more as support for hotel staff. The quality of this plan, directly affects the hotel’s operation, management, and scheduling efficiency, affects the consumption of labor costs, and is often invisible. Some hotel staff’s service, image, and efficiency are poor, but I do not know that many of the root causes are due to this.

The content of this section will vary depending on the hotel brand and individual store.  “Jianjiangma”  here and the group to share, more is a way of thinking about this planning, so that the group can get through. This is also the reason why “Jianjiangma”  has not been talking to the group about the specific functional specifications or algorithms of the hotel. We are in line with the idea, only really understand, those so-called hotel indicators, data can understand, is alive.

“Living for understanding” is the way to study and teach art that “Jianjiangma”  has always pursued. Of course, the follow-up we will also through some technical indicators, algorithms for the group interspersed with narrative, easy for the group in the hotel planning and design applications, and ideas of verification.

Here, let’s get back to this question first.

The hotel’s executive office area

The planning of the hotel’s administrative office area involves the administrative structure of the hotel. Although the size of each hotel brand and individual hotel will vary, its role and function are not very different. Hotel administrative office area, which must be set up in the hotel area (some do not understand the hotel owners and design planning outside the hotel logistics living area), this function area of personnel must be easy to serve the hotel’s management, internal affairs control, emergency management and so on.

The hotel administrative office area mainly includes the hotel general manager’s room, hotel secretary, department heads of office, and administrative departments, the core part of the hotel integrated office area. That is, the administrative office area in addition to considering the heads of departments office, consider the main department office is: administrative and personnel department, finance department, sales department, promotion planning department and so on. The number of specific office staff should be determined according to the hotel’s brand and the size of the hotel.

In order to improve the management and efficiency of the hotel, some departments of the office is split into other spaces of the hotel (e.g. engineering department) and directly on the functional space support for guests (e.g. front office, management department, room department) and complete the setup. Administrative office space is simply reserved for the heads of these departments.

Administrative office area related supporting needs is reception and negotiation room, small conference room, information room, printing office, storage room, tea room, toilet, and so on. To meet the basic office functions of the administrative office area, such as space constraints, reception, and negotiation room functions will generally be integrated into small conference rooms.

The location and route of the administrative office area should be between the logistics area and the hotel-to-guest service area while facilitating access to the hotel’s logistics area and the guest area, so that department managers can reach the office areas of various departments for work supervision or travel to the passenger function area for service.

Here we take the sales department sales staff as an example, explain the location of the administrative office area and work line. The main lines of activity for salespeople entering the hotel and starting work are: the hotel staff entrance — > room uniform department (if any)– > bathing, dressing area (and bathroom)– > employee punching area — > administrative office area — > Hotel lobby area (to meet guests who need advice)– > Arrive in each functional area (to accompany guests who need to book to visit each function area, including rooms)-> return to the hotel lobby or sign the agreement area — > send the consultation  Guests to leave — > back to the executive office area.

Hotel logistics support area

The hotel’s logistics support area mainly includes hotel logistics entrance, loading and unloading area, garbage warehouse, first-level warehouse, second-level warehouse, shower dressing area, bathroom, staff kitchen, staff restaurant area, staff punching area.

The key areas above are as follows:

Loading and unloading areas are generally:

Loading and unloading parking spaces, loading and unloading platforms (if not, will seriously affect the efficiency of loading and unloading employees), cargo weighing points, receiving office. Generally close to the entrance to the hotel logistics area is good, but should not affect hotel guests as important.

The main garbage warehouses are:

Dry waste, wet waste cold storage, washing bucket area, recycling area. Generally close to the loading and unloading area, but should be easy for all kitchen garbage to arrive, and do not allow the garbage warehouse is facing any access to guests.

First-level warehouse, second-level warehouse:

The first-level warehouse is managed by the Finance Department, mainly to store commonly used spare materials, and all departments apply to the Finance Department for use when needed. The secondary warehouse is generally divided into several, by the departments to manage their own. Many hotel projects because of the concentration of secondary warehouse as a transit warehouse space is limited, and the space of each decentralized service point can meet the support of the space of spare materials, often save the logistics area of the secondary warehouse, the department to the Finance Department after claiming materials, directly assigned to the support warehouse of the functional space.

Hotel logistics living area

Hotel logistics living area, mainly to solve the hotel staff accommodation and living function area, according to the hotel site planning, there are two located in the hotel or outside the hotel, but generally outside the hotel planning, especially the hotel group of large-scale projects, are concentrated in the lowest value of the plot of planning.

There is also limited building space in the hotel, forced to plan outside the hotel. This allows the hotel to leave more room for customers, to make full use of the hotel per inch of space may generate revenue value.

The main difference between the hotel’s logistics living area and the hotel’s exterior is that it can integrate the staff change room and shower space in the hotel’s back office area. That is, the hotel logistics living area is located in the hotel, the hotel logistics area shower, dressing area can be considered not set up, in the staff to work in the logistics living area in advance.

The hotel logistics living area is not located in the hotel, the hotel logistics area must be equipped with staff change, shower area, to avoid hotel staff wearing hotel uniforms to leave the hotel and cause unnecessary impact.

Often non-high-end hotels allow hotel staff to leave the hotel in hotel uniforms, which is usually the hotel failed to solve the accommodation and living conditions for employees, and the hotel did not plan to have staff change, shower function.

And high-end hotels such as this lack, more is the hotel in the early stage of construction did not carry out specific positioning and planning of the hotel, pre-planning into a so-called hotel (defective hotel). At this point, usually has entered the hotel construction phase of the end of the construction, only to consider the choice of a high-end hotel brand. At this time to modify the hotel this defect, it is difficult to force back to the sky. And the hotel brand-related business development of people, in order to project performance to take the project and miss the standard.