The catalog of materials
Chapter 1 The management method to be adopted
Section 1 Analysis of project service requirements
First, our understanding and exploration of the market-oriented trend of campus logistics property management
Second, we are the project property management services needs of research and analysis
Section II The overall vision of managing services
First, for the project management ideas
Second, the organization of the service model
Third, create an effective service value chain
Fourth, the project property management services external communication guide map
V. Management and incentive mechanism of personnel
Section III The management structure and organization of the project
First, the project management organizational chart
Second, service center department settings
Third, the main job responsibilities description and post responsibility system
Section 4 The day-to-day management service plan for the project
First, security precautions management program
Second, student dormitory management program
Third, the campus clean and hygiene management program
Third, the campus green management program
Section V Project Takeover and Work Development Plan
Chapter II Project Management and Service Staffing
Section 1 Project Management and Service Staff Job Placement and Preparation
Section II Requirements for management and service personnel
Section III Briefing on project leaders to be posted
Section 4 The induction assessment criteria for project personnel
First, instruments, appearance
Courtesy, courtesy
Third, work discipline
Fourth, shift and rotation meals
Training and training
Sixth, the main post personnel on-the-job assessment standards
Section V Training programs for management and service personnel
First, the guiding ideology of training work
Second, the implementation and operation of the training system
Third, training subjects and objectives
Chapter III Material and Equipment Plan
First, the need for Party A cooperation and supporting materials and equipment
Second, our company’s material and equipment plan
Chapter Four The Establishment and Management of Archives
First, the contents of the establishment of property files
Second, the specific measures of property file management
Third, the use of archives
Fourth, the management system of archives
Chapter 5 Management Rules and Regulations
Public management system
Second, the internal management system
Third, quality manuals and program documents
Fourth, the work manual
V. The quality record document to be established
Chapter 6 Budget of income and expenditure of funds
Section I The basis of the calculation and the composition of the cost
First, guiding ideology
Second, the basis for measurement
Third, the calculation of the project
Section II Property Management Cost Estimation
Section III Analysis of income and expenditure of property management expenses
Section 4 Return on Investment and Financial Analysis
Chapter 7 New ideas and ideas to improve the management level of this project
First, internal management to promote the “four unity” and “two consciousness” concept
Second, advocate “full participation” management culture
Third, promote the “equal interaction” of the service culture
Fourth, the promotion of “long and orderly, friendly and harmonious” traditional virtue campus culture
V. Shaping the environmental culture of “affinity and humanity”
Sixth, strive to provide efficient and convenient campus characteristics of property management services
Chapter 8 Service Commitment
First, the overall quality of service standards commitment
Second, sub-indicator commitments
